Agent Terms & Conditions

By using our platform or registering as an agent, you accept and agree to all the terms outlined below.

Last Updated: June 2025

General Terms

No Refunds

Double-check all phone numbers and payment amounts before submitting. All sales are final.

Order Processing Time

Most orders process in 1–30 minutes. During network congestion, allow up to 3 hours.

Data Validity

All bundles are valid for 3 months and roll over with the next purchase. No data goes to waste.

Weekend Availability

We operate 7 days a week, including Saturdays and Sundays.

Bonus Services

Enjoy discounts on 54+ IT and digital services — including web design, CV writing, and software setup.

Price Volatility Warning

Our prices are not fixed. For example, a ₵6 MTN bundle can drop to ₵4 within 24 hours and stay low for over a week. Stay active to benefit from price dips.

Agent Rules & Guidelines

Registration Fee: ₵35

Valid for 3 months. Renewable based on performance and activity.

Reseller Benefits

Discounted bundles
Referral commissions
Bulk discounts
Dashboard access
Analytics & order tracking
Monthly performance bonuses

Allowed Promotion Channels

WhatsApp groups
Close friends
Family
Trusted associates

Strictly Forbidden Promotion Channels

TikTok
Facebook
Instagram
LinkedIn
Twitter
Any form of public advertising

Violation Consequences

If you're reported or discovered promoting on public platforms:

  • You will be banned permanently
  • You will lose access to all agent tools
  • No refunds will be given

We monitor and act on all reports.

Never use our brand name to create groups, marketing schemes, or personal offers. This will result in legal action.

Important Usage Rules

1

Join our official WhatsApp group for updates.

2

Do not advertise our platform publicly.

3

Do not contact MTN, AirtelTigo, or Telecel for bundle disputes. We are a separate reseller service.

4

Do not use SIMs with borrowed airtime/data — bundles may auto-expire.

5

Once a bundle is sent, it cannot be cancelled or corrected.

6

Only refer friends using our official website.

7

Always notify us when bundles are delivered — this helps improve delivery tracking.

8

Delivery may take longer during peak traffic — please be patient.

Unsupported SIM Types

NO REFUNDS
Agent SIMs
Merchant SIMs
EVD SIMs
TurboNet/Broadband SIMs
Blacklisted or Roaming SIMs
Corporate/Group SIMs
Wrong/Invalid Numbers
Cross-network numbers

Reporting Process for Delayed Orders

If your order is delayed beyond 3 hours, please send the following via WhatsApp to +233242799990:

Agent Code
Order Number
Beneficiary Number
Transaction ID

Our support team will assist you promptly.

Contact Information

Email

sales.dataflex@gmail.com

Phone/WhatsApp

+233242799990

Thank You for Choosing DataFlex Ghana

We aim to provide affordable, fast, and reliable digital services across Ghana.